Contact Center Training
The Accountability in the Workplace course outlines to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility.
The course can be taken at your own pace and all results are recorded electronically.
In order to obtain your certificate you must first successfully complete these topics:
- View and complete the e-learning
- Achieve a score of at least 90% in the quiz
- Complete and submit the feedback form
Once these activities are marked complete your certificate will be available to download and print.